Computer Repair Technician

NerdsToGo of San Antonio; San Antonio (TX); On-site; USD 17,908 - 20,664; Part time

Benefits offered by this job

Access to fully branded Nerd Van

Opportunity to be part of a growing brand

Job summary

A local tech solutions provider is looking for a Nerd to complete desktop configurations, installations, and upgrades for both residential and business clients. Responsibilities include providing software support on Mac and Windows, performing technology audits, and offering proactive remote monitoring. Candidates should possess strong technical skills and customer service abilities, along with a valid driver's license and the ability to pass a background check. Competitive hourly pay ranges from $13 to $15.

Qualifications

• 2-5 years of experience with Windows-based PCs and networking.
• Strong knowledge of PC troubleshooting and repair.
• Valid driver’s license and a clean driving record.
• Willing to submit to a mandatory background check.

Responsibilities

• Complete desktop configurations, installations, and upgrades.
• Provide software and operating system support on Mac and Windows.
• Perform technology audits and onsite solutions for customers.
• Offer hardware upgrades and remote monitoring.

Skills

Customer service skills

Technical skills

Communication skills

Windows-based PC troubleshooting

Networking knowledge

Tools

Network+

MCSE

Job description

NerdsToGo is a cool, fast-growing brand that provides computer solutions to residential consumers and small businesses. We service every type of technology from computers, phones, tablets and printers to networks, internet connections, security and much more!

Job Summary

The Nerd will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform technology audits, provide software and operating system support on Mac and all versions of Windows, and offer proactive remote monitoring on business systems. The Nerd must have a strong field service background and customer service skills. Nerds must have solid technical skills, good communication skills and the desire to be a part of growing and exciting team.

Responsibilities

• Onsite computer solutions for Windows-based PCs and Apple computers
• Offer solutions such as hardware upgrades and remote monitoring to Residential customers and Business customers
• Network installation and maintenance (wired, wireless, LAN, WAN)
• Data recovery and loss prevention
• Virus protection and Spyware/Adware removal
• Computer security enhancement
• PC Hardware and software fault isolation and repair
• System repair and upgrades
• Software upgrade and installation
• One-on-one training

Qualifications

• 2-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking in both residential and business environments
• Strong knowledge of PC troubleshooting and repair, both hardware and software/OS
• Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.)
• Proficiency with peer-to-peer and client/server network configurations and troubleshooting
• Professional, high-energy, customer-oriented work ethic
• Valid driver’s license and a clean driving record
• Must be willing to submit to mandatory background check
• Great culture
• Access to fully branded Nerd Van
• Opportunity to be a part of a growing brand!

Compensation: $13.00 - $15.00 per hour