Computer Repair Technician

NerdsToGo, Inc.; McKinney (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

NerdsToGo, Inc. is seeking a 'Nerd' to perform desktop configurations, provide customer service, and offer technology audits in McKinney, Texas. The role entails onsite solutions for both Windows and Apple systems, alongside networking tasks. Ideal candidates will have 2-5 years of experience with hardware and software troubleshooting, a valid driver's license, and a customer-oriented work ethic. Join a growing team dedicated to providing high-quality tech solutions.

Qualifications

• 2-5 years of experience with Windows-based PCs and networking in various environments.
• Strong knowledge of PC troubleshooting and repair.
• Proficiency with peer-to-peer and client/server network configurations.

Responsibilities

• Onsite computer solutions for Windows PCs and Apple computers.
• Offer hardware upgrades and remote monitoring to customers.
• Network installation and maintenance.

Skills

PC troubleshooting

Customer service

Networking

Technical support

Communication skills

Tools

Network configurations

Job description

Job Summary

The Nerd will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform technology audits, provide software and operating system support on Mac and all versions of Windows, and offer proactive remote monitoring on business systems. The Nerd must have a strong field service background and customer service skills. Nerds must have solid technical skills, good communication skills and the desire to be a part of a growing and exciting team.

Responsibilities

• Onsite computer solutions for Windows-based PCs and Apple computers
• Offer solutions such as hardware upgrades and remote monitoring to residential and business customers
• Network installation and maintenance (wired, wireless, LAN, WAN)
• Data recovery and loss prevention
• Virus protection and spyware/adware removal
• Computer security enhancement
• PC hardware and software fault isolation and repair
• System repair and upgrades
• Software upgrade and installation
• One-on-one training

Qualifications

• 2-5 years of experience with Windows-based PCs (Win10, Win11) and networking in both residential and business environments
• Strong knowledge of PC troubleshooting and repair, both hardware and software/OS
• Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.)
• Proficiency with peer-to-peer and client/server network configurations and troubleshooting
• Professional, high-energy, customer-oriented work ethic
• Valid driver’s license and a clean driving record
• Must be willing to submit to mandatory background check