Computer Repair Technician

NerdsToGo of Plano, TX; McKinney (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

NerdsToGo of Plano, TX is seeking a 'Nerd' for desktop configurations, installations, and upgrades of PCs and Apple computers. Responsibilities include network installation and maintenance, data recovery, and providing solutions to residential and business customers. The ideal candidate should have 2-5 years of experience in Windows environments, strong troubleshooting skills, and a customer-oriented work ethic. A valid driver’s license and background check are required.

Qualifications

• 2-5 years of experience with Windows-based PCs (Win10, Win11) and networking.
• Strong knowledge of PC troubleshooting and repair.
• Professional, high-energy, customer-oriented work ethic.

Responsibilities

• Onsite computer solutions for Windows-based PCs and Apple computers.
• Offer solutions such as hardware upgrades and remote monitoring to customers.
• Network installation and maintenance (wired, wireless, LAN, WAN).
• Data recovery and loss prevention.

Skills

Windows-based PC troubleshooting

Customer service skills

Networking knowledge

Technical problem solving

Communication skills

Job description

Job Summary

The Nerd will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform technology audits, provide software and operating system support on Mac and all versions of Windows, and offer proactive remote monitoring on business systems. The Nerd must have a strong field service background and customer service skills. Nerds must have solid technical skills, good communication skills and the desire to be a part of growing and exciting team.

Responsibilities

• Onsite computer solutions for Windows-based PCs and Apple computers
• Offer solutions such as hardware upgrades and remote monitoring to Residential customers and Business customers
• Network installation and maintenance (wired, wireless, LAN, WAN)
• Data recovery and loss prevention
• Virus protection and Spyware/Adware removal
• Computer security enhancement
• PC Hardware and software fault isolation and repair
• System repair and upgrades
• Software upgrade and installation
• One-on-one training

Qualifications

• 2-5 years of experience with Windows-based PCs (Win10, Win11) and networking in both residential and business environments
• Strong knowledge of PC troubleshooting and repair, both hardware and software/OS
• Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.)
• Proficiency with peer-to-peer and client/server network configurations and troubleshooting
• Professional, high-energy, customer-oriented work ethic
• Valid driver’s license and a clean driving record
• Must be willing to submit to mandatory background check