Onsite IT Technician II - End-User & Hardware Support

Stefanini, Inc; Hazelwood, Northern (MO, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

Paid time off

Tuition reimbursement

Medical insurance

Dental and vision insurance

Professional development eLearning

Job summary

Stefanini, Inc. is seeking a Deskside Technician II to support end users at a client site in Hazelwood, MO. The role focuses on hardware and software troubleshooting, imaging, asset management, and on-site incident resolution while delivering strong customer service.

You will work with a range of Microsoft endpoints, Office 365, SCCM/Intune imaging, VPN/VDI access, and remote support tools, ensuring stable IT operations for a corporate environment.

Qualifications

• +2 years corporate deskside support or equivalent experience.
• Experience with Microsoft Office / Office 365 suite.
• Experience with SCCM and Intune imaging and data migration processes.

Responsibilities

• Provide Windows, software, and hardware support onsite in a corporate environment.
• Stage, provision, and deploy IT machines to end users.
• Diagnose, troubleshoot, and implement fixes for a variety of technology issues.

Skills

Deskside support

Troubleshooting

Remote support

End-user support

IT asset management

Office 365

Education

High School Diploma

A+ Certification

Microsoft Certified Professional (MCP)

Tools

SCCM

Intune

BitLocker

Job description

Stefanini, Inc. is seeking a Deskside Technician II to support end users at a client site in Hazelwood, MO. The role focuses on hardware and software troubleshooting, imaging, asset management, and on-site incident resolution while delivering strong customer service.

You will work with a range of Microsoft endpoints, Office 365, SCCM/Intune imaging, VPN/VDI access, and remote support tools, ensuring stable IT operations for a corporate environment.