Deskside Technician

Stefanini; Lewisville (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Stefanini is seeking a Deskside Technician I to deliver on-site hardware and software support in Lewisville, TX. You will diagnose and repair end-user systems, peripherals, and networking issues while maintaining strong focus on uptime and customer service.

The role involves installation, upgrades, and hands-on troubleshooting for client devices, projectors, and conferencing equipment. The ideal candidate has experience with break/fix services, virus detection, and mobile device configuration,

Qualifications

• Position performing client-site servicing, repair, and/or installation of company product(s).
• Work may include hardware/software support and systems networking.
• Must develop knowledge through training and work experience; semi-routine tasks with occasional deviations.

Responsibilities

• Provide hardware/software support services to onsite clients including break/fix.
• Diagnose and repair end-user system failures and peripheral devices.
• Troubleshoot network connectivity from PC to the network.
• Install and upgrade hardware/software; configure phones and mobile devices.
• Set up and troubleshoot audio/video equipment and conferencing gear.

Skills

On-site support

Hardware repair

Software trouble shooting

Network troubleshooting

Virus removal

Printer repair

Mobile devices setup

Job description

Join us to co-create solutions for a better future!

Job Details

Deskside Technician I

Deskside Technician Lewisville,TX Posted:11/4/2026 Job Description

Job ID#:

65333

Job Category:

Deskside Technician I

Position Type:

Full Time

Remaining Positions:

1

Details: Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia.

What will you do?

• Provide hardware/software support services to onsite client including break/fix
• Implement virus detection and eradication procedures
• Diagnose end-user system failures and implement repair solutions
• Diagnose printer and other peripheral devise failures and implement repair solutions
• Troubleshoot network devices in order to ensure connectivity from the PC to the Network
• Provide hardware/software support services to onsite client including break/fix
• Implement virus detection and eradication procedures
• Diagnose end-user system failures and implement repair solutions
• Diagnose printer and other peripheral devise failures and implement repair solutions
• Troubleshoot network devices in order to ensure connectivity from the PC to the Network

Job Requirements Details: Position performing client-site servicing, repair, and/or installation of company product(s). This job may include any aspect of product field support, including system hardware and software, and systems networking.

Developed knowledge and skills through formal training and considerable work experience. Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from the accepted practice. Attendance and schedule adherence are requirements of this position.

• Providing hardware/software support services to on-site clients, including break/fix.
• Implementing virus detection and eradication procedures.
• Diagnosing end-user system failures and implementing repair solutions.
• Diagnosing printer and other peripheral device failures and implementing repair solutions.
• Troubleshooting network devices to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services for hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.

Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

#LI-BH1 #LI-ONSITE
Pay Range:

Based on Experience