Onsite IT Support Technician II

Stefanini North America and APAC; Madison (WI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Paid time off

Medical insurance

Dental insurance

Vision insurance

Tuition reimbursement

Professional development

Job summary

Stefanini North America and APAC seeks an experienced Deskside Technician to deliver hands‑on field service support in a corporate IT environment. The role emphasizes hardware/software troubleshooting, IT asset management, and strong user assistance to ensure stable operations.

The candidate will work in a fast‑paced setting, collaborating with teams to resolve issues efficiently and maintain productivity across sites. A high degree of professionalism and willingness to learn is expected.

Qualifications

• High School Diploma is required.
• Experience providing deskside IT support in a corporate setting.
• Strong troubleshooting and end‑user assistance skills.

Responsibilities

• Provide hands‑on deskside IT support in a corporate environment.
• Troubleshoot hardware and software issues and manage IT assets.
• Support remote users and facilities as needed.

Skills

Windows OS support

MS Office

End‑user support

Remote facilities support

Troubleshooting

Verbal and written communication

Team collaboration

Education

High School Diploma

Tools

SCCM

Intune

Remote Desktop

BitLocker

Job description

Stefanini North America and APAC seeks an experienced Deskside Technician to deliver hands‑on field service support in a corporate IT environment. The role emphasizes hardware/software troubleshooting, IT asset management, and strong user assistance to ensure stable operations.

The candidate will work in a fast‑paced setting, collaborating with teams to resolve issues efficiently and maintain productivity across sites. A high degree of professionalism and willingness to learn is expected.