Onsite IT Technician - 12-Hour Night Shift, Imaging

JobDiva, Inc.; Hillsboro (OR); On-site; USD 26,000 - 33,000; Full time

Job summary

CompucomStaffing seeks a Level 3 Technician to join our client’s team onsite in Hillsboro, OR. The role involves supporting PCs and printers, help desk activities, system imaging, patching, and remote administration on Windows environments.

The ideal candidate has 3–5 years of technical experience, an A+ certification within 90 days, and strong customer service and communication skills. A valid driver’s license and ability to lift 35 lbs are required.

Qualifications

• Minimum 3 to 5+ years of technical experience desired.
• A+ certification required within 90 days of start date.
• Windows imaging experience.
• Advanced Windows OS troubleshooting, including enterprise and domain network troubleshooting.
• Basic printer support and troubleshooting.
• Must be able to lift up to 35 lbs. solo.
• May be required to walk / sit / stand / crawl / kneel for extended periods.
• Must have excellent customer service skills and excellent written / verbal communication skills.
• Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily) and Windows 7, 8, and 10.
• Previous cleanroom experience preferred but not required.

Responsibilities

• Provide support for PCs and printers
• Support the operation help desk which supports the factory hardware – mainly business group owned clients and printers – and build new systems
• Build identified systems and recycle identified systems
• Break fix hardware and basic build installs to PC's running Windows 7 and Windows 10 (x64)
• Printers, Hubs-Passive, Hubs-Active – hook up hub, cabling, network skills (configure static IP to be ready to connect to domain)
• Remote desktop administration, HTML, Visual Basic (install and find resolution-ensuring installed correctly), Active Server Pages
• System Imaging via Altiris
• Software Patching via BigFix
• Data Administration working with engineer – updating information as directed by engineer
• Knowledge of remote administration (i.e., Remote Desktop, Terminal Server)
• System and Printer audits
• Data entry of PC into system

Skills

Technical experience 3-5 years

Customer service skills

Microsoft Office

Windows imaging

Domain/network troubleshooting

Printer support

Remote desktop

A+ Certification

Physical strength

Education

A+ Certification within 90 days

Tools

Remote Desktop

Altiris

BigFix

Job description

CompucomStaffing seeks a Level 3 Technician to join our client’s team onsite in Hillsboro, OR. The role involves supporting PCs and printers, help desk activities, system imaging, patching, and remote administration on Windows environments.

The ideal candidate has 3–5 years of technical experience, an A+ certification within 90 days, and strong customer service and communication skills. A valid driver’s license and ability to lift 35 lbs are required.