Onsite IT Field Technician - Printer & Network Support

Compucom Staffing

Phoenix (AZ)

On-site

USD 22,000 - 30,000

Full time

5 days ago
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D insurance
Disability plans
Employee Assistance Program
Paid holidays
Paid time off
Paid parental leave
401(k)
FSA/HSA pre-tax benefits

Job summary

CompucomStaffing in Phoenix, AZ is seeking a qualified Field Technician to provide on-site IT hardware and software support. You will diagnose, install, configure, repair, and maintain printers, plotters, kiosks, POS systems, network equipment, and related software.

You will work independently and with Level II/III technicians and remote teams to ensure timely resolutions, delivering strong customer service and clear documentation of issues and actions taken.

Qualifications

  • Must be able to diagnose hardware and software issues on systems and peripherals.
  • Excellent written and verbal communication for customer updates.
  • Comfortable working in customer environments and handling multiple priorities.

Responsibilities

  • Diagnose, troubleshoot, repair, install, and maintain printers, wide-format printers, plotters, kiosks, POS systems, computers, peripherals, and other IT equipment.
  • Troubleshoot hardware, software, network connectivity, and system-related issues.
  • Install, configure, and maintain computer hardware, peripherals, software, and related applications.

Skills

Customer service
On-site support
Troubleshooting
Documentation

Education

High school diploma or equivalent

Tools

Diagnostics software
Remote support tools

Job description

CompucomStaffing in Phoenix, AZ is seeking a qualified Field Technician to provide on-site IT hardware and software support. You will diagnose, install, configure, repair, and maintain printers, plotters, kiosks, POS systems, network equipment, and related software.

You will work independently and with Level II/III technicians and remote teams to ensure timely resolutions, delivering strong customer service and clear documentation of issues and actions taken.

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