Deskside & Remote IT Support Technician

Artech Information System LLC; Simsbury (CT); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading IT staffing company is looking for a Deskside Support Tech to provide technical expertise in resolving support requests. The position is a 1-year contract with the possibility of extension, focusing on deskside and remote support, along with proficiency in tools like SCCM and Windows. Candidates must have the ability to troubleshoot and manage incident tickets effectively. Skills in IMAC and VDI are also required for this role.

Qualifications

• Must be experienced in deskside support.
• Ability to work with SCCD and solve tickets remotely.

Skills

Deskside support

Remote support

SCCM

Windows

Incident management

IMAC

VDI

Break/fix

Ticket resolution

Job description

A leading IT staffing company is looking for a Deskside Support Tech to provide technical expertise in resolving support requests. The position is a 1-year contract with the possibility of extension, focusing on deskside and remote support, along with proficiency in tools like SCCM and Windows. Candidates must have the ability to troubleshoot and manage incident tickets effectively. Skills in IMAC and VDI are also required for this role.