Onsite IT Support Technician: Networking & Windows Expert

Complete Network Support; Camarillo (CA); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Cell phone allowance

Retirement plan

Job summary

Complete Network is seeking a client-site service technician in Westlake Village, CA to provide on-site and remote support for our customers, resolving desktop issues and ensuring service continuity.

The ideal candidate has an associate or bachelor’s degree in computer science or IT and 2–5 years of experience, paired with strong communication and troubleshooting abilities and the capacity to work independently in a fast-paced environment.

Qualifications

• Requires an Associates or Bachelors degree in CS/IT.
• 2–5 years of desktop support experience.
• Strong communication and technical skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Provide on-site and remote desktop support for customers.
• Troubleshoot hardware and OS issues.
• Explain technical information clearly to customers.
• Maintain organized documentation of issues and resolutions.

Skills

Windows Admin

Active Directory

Networking basics

VPN

Remote support

Troubleshooting

Customer service

Documentation

Time management

On-site support

Education

CS/IT degree

Tools

VMware

SQL

Cisco IOS

Linux

Antivirus

Backup software

Job description

Complete Network is seeking a client-site service technician in Westlake Village, CA to provide on-site and remote support for our customers, resolving desktop issues and ensuring service continuity.

The ideal candidate has an associate or bachelor’s degree in computer science or IT and 2–5 years of experience, paired with strong communication and troubleshooting abilities and the capacity to work independently in a fast-paced environment.