Onsite IT Support Technician: Network & Systems

Mercy Co; Springfield (MO); On-site; CAD 63,000 - 92,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition support

Retirement matching

Job summary

Mercy is seeking an onsite IT Support professional in Springfield, MO. The role requires an Associates degree or equivalent IT experience and emphasizes working in a complex networking environment, with responsibilities including troubleshooting Windows systems, SCCM management, AD, and security practices.

Candidates should have strong communication and problem-solving skills and be willing to travel locally as needed.

Qualifications

• Associates degree or equivalent IT experience required.
• Knowledge of SCCM, AD, Office products, Windows OS, and security.
• Ability to troubleshoot hardware and software in a healthcare IT environment.

Skills

Networking & IT environment

SCCM

Active Directory

Windows OS

Troubleshooting

Scripting (GUI/CLI)

Communication skills

Travel locally

Workload flexibility

Problem management tools

Education

Associates degree in CS/IS or equivalent

Bachelor's degree (preferred)

Tools

Dell Desktop Hardware Certification

Job description

Mercy is seeking an onsite IT Support professional in Springfield, MO. The role requires an Associates degree or equivalent IT experience and emphasizes working in a complex networking environment, with responsibilities including troubleshooting Windows systems, SCCM management, AD, and security practices.

Candidates should have strong communication and problem-solving skills and be willing to travel locally as needed.