Onsite IT Support Technician (L2) – Desk Setups & Hardware

Beacon Hill; Raritan (NJ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Robust benefit package including medical, dental, and vision

Federal and state leave programs

Job summary

Beacon Hill is looking for an IT Support Technician (L1/L2) in Raritan, NJ to provide onsite technical support for employees. Responsibilities include hardware and software troubleshooting, desk setups for new hires, and managing asset records. Ideal candidates will have 3+ years of experience in IT support, proficiency in Windows/macOS troubleshooting, and excellent communication skills. This role offers a robust benefits package, ensuring employees receive necessary medical, dental, and leave programs.

Qualifications

• 3+ years of experience in IT support or desktop support.
• Ability to manage tasks independently in a dynamic environment.
• Strong customer-focused mindset.

Responsibilities

• Provide onsite technical support for hardware and software issues.
• Perform desk setups for new hires, ensuring all equipment is operational.
• Maintain accurate asset records in ServiceNow.

Skills

Troubleshooting Windows/macOS

ServiceNow

Microsoft Exchange

Office 365

Okta

Excellent communication

Tools

Jamf

AirWatch

Job description

Beacon Hill is looking for an IT Support Technician (L1/L2) in Raritan, NJ to provide onsite technical support for employees. Responsibilities include hardware and software troubleshooting, desk setups for new hires, and managing asset records. Ideal candidates will have 3+ years of experience in IT support, proficiency in Windows/macOS troubleshooting, and excellent communication skills. This role offers a robust benefits package, ensuring employees receive necessary medical, dental, and leave programs.