Level 2 MSP IT Support & Help Desk - In-Office Growth

King Tech Repair, LLC.; Wood-Ridge (NJ); On-site; USD 67,500 - 82,500; Full time

Benefits offered by this job

Industry-leading medical plans

401(k) with employer match

Professional development assistance

Paid time off

Job summary

A growing IT service provider in Wood-Ridge, NJ, seeks a Level 2 IT Support Technician. The role includes supporting technical issues on desktops, servers, and networks. Candidates should have over 3 years of experience in Cloud-based networking and possess excellent problem-solving skills. We offer competitive pay and benefits, underlining our commitment to employee growth. Join our collaborative team and enhance your IT career in a supportive environment.

Qualifications

• Experience with configuring and troubleshooting Windows servers and workstations.
• Ability to manage client emergencies calmly.
• Attention to detail and problem-solving skills.

Responsibilities

• Support and resolve incoming technical issues related to various devices.
• Deliver IT support in a fast-paced environment.
• Collaborate with a dynamic team of engineers.

Skills

3+ years hands-on experience with Cloud-based networking

Excellent communication and customer service skills

High-level troubleshooting

Time management and multi-tasking

Tools

Microsoft Azure

Windows servers

Networking Protocols - TCP/IP, DHCP, DNS

Job description

A growing IT service provider in Wood-Ridge, NJ, seeks a Level 2 IT Support Technician. The role includes supporting technical issues on desktops, servers, and networks. Candidates should have over 3 years of experience in Cloud-based networking and possess excellent problem-solving skills. We offer competitive pay and benefits, underlining our commitment to employee growth. Join our collaborative team and enhance your IT career in a supportive environment.