Onsite IT Support Technician — Industrial & Manufacturing

L3Harris Technologies, Inc.; Orange (VA); On-site; USD 69,000 - 127,000; Full time

Benefits offered by this job

Health and disability insurance

401(k) match

Flexible spending accounts

Employee assistance program

Education assistance

Parental leave

Paid time off

Company-paid holidays

Job summary

L3Harris Technologies, Inc. seeks a Desktop Support Technician to provide on-site technical consultation and hands-on support for users across manufacturing, engineering, and business teams in Orange, VA.

The role emphasizes uptime, data integrity, and enterprise resilience in a complex industrial environment. Responsibilities include evaluating technology needs, leading improvements, and guiding technology decisions, with a focus on reliability, security, and long-term efficiency in a

Qualifications

• Requires High School Diploma or equivalent with 8 years of relevant experience or 2 years post-secondary/Associates with 4 years of experience.
• On-site desktop support experience is implied by job location and duties.
• Ability to communicate with non-technical stakeholders is desirable.

Responsibilities

• Provide advanced on-site technical consultation and assistance to users, manufacturing, engineering, and business teams.
• Identify and recommend hardware, software, and technology solutions to support operations.
• Evaluate technology risks and propose solutions to reduce disruption and improve reliability.
• Lead technology improvement efforts to reduce operational risk.

Skills

Troubleshooting hardware

Networking TCP/IP

Cybersecurity basics

ServiceNow

Remote management

Monitoring software

ERP MES SCADA

Independent work

Education

High School Diploma or equivalent

Associates Degree

Tools

ServiceNow

Remote management tools

Monitoring software

Job description

L3Harris Technologies, Inc. seeks a Desktop Support Technician to provide on-site technical consultation and hands-on support for users across manufacturing, engineering, and business teams in Orange, VA.

The role emphasizes uptime, data integrity, and enterprise resilience in a complex industrial environment. Responsibilities include evaluating technology needs, leading improvements, and guiding technology decisions, with a focus on reliability, security, and long-term efficiency in a