On-Site IT & Systems Specialist for Industrial Ops

L3Harris Technologies

West Palm Beach (FL)

On-site

USD 69,000 - 127,000

Full time

3 days ago

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Benefits offered by this job

Health insurance

401(k) match

Paid time off

Company-paid holidays

Job summary

L3Harris Technologies is seeking an experienced Desktop Support Technician to provide advanced on-site technical consultation, analysis, recommendations, and assistance to users, manufacturing, engineering, and business teams at West Palm Beach.

This role partners with stakeholders to evaluate operational technology needs, assess risks, and implement IT solutions that support system uptime, data integrity, and business resiliency in a demanding industrial environment.

Qualifications

Advanced proficiency in troubleshooting hardware, software, and network issues.
Solid knowledge of networking protocols (e.g., TCP/IP, VLANs, VPNs) and cybersecurity fundamentals.
Experience with ticketing systems (e.g., ServiceNow), remote management tools, and monitoring software.
Familiarity with manufacturing technologies, including ERP, MES (Manufacturing Execution Systems), SCADA, and industrial automation.

Responsibilities

Work with users to understand their technology needs and determine the tools required to support their work.
Identify and recommend hardware, software, and technology solutions that help the business operate effectively.
Evaluate technology risks and identify solutions that reduce business disruption and improve reliability.
Provide guidance to manufacturing, engineering, and other business teams regarding technology decisions and solutions.
Review existing technology and recommend improvements, standards, and long-term solutions that support business needs.
Help determine when technology should be purchased, upgraded, replaced, or retired.
Compare technology options and recommend solutions that best meet business and operational requirements.
Lead technology improvement efforts that help the organization operate more effectively and reduce operational risk.
Analyze system performance, assess capacity requirements, and identify underlying causes of technology issues that may impact operational performance.
Develop and recommend improvements to technology configurations and processes that enhance reliability, security, compliance, and long-term effectiveness.
Prioritize and lead technology improvements that support business operations, reduce operational risk, and minimize business disruption.