Onsite IT Support Technician — Fast-Paced Help Desk

Latitudeinc; Massachusetts; On-site; USD 26,174 - 35,817; Full time

Job summary

Latitudeinc is seeking a motivated IT Support Technician to join our team in Massachusetts. The role involves supporting end users with IT needs such as device connectivity, workstation setup, and email configuration. With 1–3 years of experience required, the ideal candidate should be hands-on and customer-focused.

This is a fully onsite role with an hourly salary between $19 and $26. Responsibilities include setting up and troubleshooting IT devices and managing email accounts.

Qualifications

• 1+ years of experience in IT support, desktop support, or help desk roles.
• Experience with printer, monitor, and mobile device troubleshooting.
• Hands-on experience in a fast-paced environment.

Responsibilities

• Set up and configure desktops, laptops, and peripheral devices.
• Connect and troubleshoot devices including printers, monitors, and mobile devices.
• Manage and support email accounts and perform workstation deployments.

Skills

IT support experience

Device connectivity

Workstation setup

Customer-focused

Job description

Latitudeinc is seeking a motivated IT Support Technician to join our team in Massachusetts. The role involves supporting end users with IT needs such as device connectivity, workstation setup, and email configuration. With 1–3 years of experience required, the ideal candidate should be hands-on and customer-focused.

This is a fully onsite role with an hourly salary between $19 and $26. Responsibilities include setting up and troubleshooting IT devices and managing email accounts.