Onsite IT Support Technician - Evenings, Irvine

Pomeroy; Irvine (CA); On-site; USD 41,000 - 48,000; Full time

Job summary

Pomeroy in Irvine, CA is seeking an onsite IT Support Technician to provide deskside support to business end users and ensure service needs are met. You will diagnose and resolve technical issues, respond to tickets, and coordinate with the IT team for escalations.

The role runs Monday through Friday, 2pm–11pm, and pays $30–$35 per hour. Requirements include 2+ years of help desk experience, basic computer skills, and preferably CompTIA A+. Reliable transportation is a must.

Qualifications

• 2+ years of help desk experience.
• Proficient in MS Word, Excel, Access, Outlook.
• CompTIA A+ certification preferred.
• Excellent verbal and written communication and customer service skills.
• Must have reliable transportation.

Responsibilities

• Identifies, researches, and resolves technical problems.
• Responds to tickets and escalations.
• Provide deskside on-site support to end users.
• Assist with AV support as necessary.
• Provide Smart hands assistance to Level 3 support teams.

Skills

Help desk experience

Verbal and written communication

Customer service

Reliable transportation

Basic computer skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

Web-based applications

Job description

Pomeroy in Irvine, CA is seeking an onsite IT Support Technician to provide deskside support to business end users and ensure service needs are met. You will diagnose and resolve technical issues, respond to tickets, and coordinate with the IT team for escalations.

The role runs Monday through Friday, 2pm–11pm, and pays $30–$35 per hour. Requirements include 2+ years of help desk experience, basic computer skills, and preferably CompTIA A+. Reliable transportation is a must.