Onsite IT Support Technician - Entry Level

Sunrise Systems; Brownsville (WI); On-site; USD 38,000 - 54,000; Full time

Job summary

Sunrise Systems is seeking an entry-level IT Support Technician to join our team in Brownsville, WI. This role starts with hands-on hardware onboarding and grows into user support, troubleshooting, and service desk responsibilities.

You will assist with device imaging and deployment, remote support, and basic Office 365 issues while learning internal systems. Onsite work five days a week with potential for future growth.

Qualifications

• Basic understanding of IT concepts and computer hardware.
• Strong problem-solving skills and willingness to learn.
• Good communication and customer service skills.

Responsibilities

• Set up and image end-user devices (computers, peripherals).
• Deploy devices and troubleshoot installation issues.
• Process returned hardware and reimage systems.

Skills

IT concepts

Problem solving

Communication

Customer service

Willingness to learn

Tools

Active Directory

Job description

Sunrise Systems is seeking an entry-level IT Support Technician to join our team in Brownsville, WI. This role starts with hands-on hardware onboarding and grows into user support, troubleshooting, and service desk responsibilities.

You will assist with device imaging and deployment, remote support, and basic Office 365 issues while learning internal systems. Onsite work five days a week with potential for future growth.