Onsite IT Support Tech - Windows, AD & M365

Experis Technology Group; Renton (WA); On-site; USD 21,000 - 41,000; Full time

Job summary

Experis is seeking an IT Service Desk professional to provide onsite support to end users in Renton, WA. You will troubleshoot hardware, software, and connectivity issues, deploy devices, and assist with account management for Microsoft 365.

The role requires experience with Active Directory, good communication skills, and the ability to work independently in a dynamic environment. This position offers hands-on IT support in a corporate setting with opportunities to grow technical expertise.

Qualifications

• 3+ years of Service Desk, Desktop Support, or End User Support experience.
• Strong troubleshooting skills across Windows devices and common IT issues.
• Experience with Active Directory, Microsoft 365, hardware deployment, and mobile device troubleshooting.
• Ability to work independently with minimal supervision.
• Excellent communication and customer service skills.

Responsibilities

• Provide onsite desktop and technical support to end users in a fast-paced environment.
• Troubleshoot hardware, software, and connectivity issues efficiently.
• Perform device deployments, workstation setups, and hardware onboarding processes.
• Support Microsoft 365 applications and assist users with account management.
• Manage Active Directory user accounts and support Multi-Factor Authentication (MFA) issues.

Skills

Troubleshooting

Communication

Independence

Customer service

Tools

Active Directory

Microsoft 365

Job description

Experis is seeking an IT Service Desk professional to provide onsite support to end users in Renton, WA. You will troubleshoot hardware, software, and connectivity issues, deploy devices, and assist with account management for Microsoft 365.

The role requires experience with Active Directory, good communication skills, and the ability to work independently in a dynamic environment. This position offers hands-on IT support in a corporate setting with opportunities to grow technical expertise.