Onsite IT Support Specialist - Hardware & AV US Travel

HCLTech; Princeton (NJ); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

10 days paid time off

Job summary

A leading IT services provider in New Jersey is seeking an IT Support Specialist to manage hardware issues, maintain asset inventories, and educate users on self-help opportunities. The role includes coordinating on-site repairs, supporting device refreshes, and overseeing device lifecycle activities, all while collaborating with third-party providers to maintain site standards. The ideal candidate will have strong troubleshooting skills and a commitment to user education. This position offers competitive pay and benefits, including health insurance and a 401(k) retirement plan.

Responsibilities

• Diagnose and repair hardware issues for end users.
• Maintain asset inventories and update records.
• Educate users on self-help opportunities.
• Support device refreshes according to schedules.
• Coordinate on-site repairs and replacements.
• Manage security and file access setups.
• Oversee device lifecycle activities.
• Support AV and conference technologies.

Job description

A leading IT services provider in New Jersey is seeking an IT Support Specialist to manage hardware issues, maintain asset inventories, and educate users on self-help opportunities. The role includes coordinating on-site repairs, supporting device refreshes, and overseeing device lifecycle activities, all while collaborating with third-party providers to maintain site standards. The ideal candidate will have strong troubleshooting skills and a commitment to user education. This position offers competitive pay and benefits, including health insurance and a 401(k) retirement plan.