Onsite IT Infrastructure Specialist — Impactful Support

Legend Biotech; New Jersey; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with company match

Paid parental leave

Flexible spending and health savings accounts

Life and AD&D insurance

Job summary

A leading biotechnology company in Somerset, NJ is seeking an IT Infrastructure Service Specialist to provide onsite technical support and ensure the reliability of its IT systems. Responsibilities include maintaining hardware, resolving user issues, and improving overall customer satisfaction. The ideal candidate holds a Bachelor’s degree in IT with at least 3 years of onsite experience, and possesses strong knowledge of Windows OS and communication skills. This role offers a comprehensive benefits package including medical coverage and 401(k) matching.

Qualifications

• Bachelor’s degree in IT, Computer Science, Engineering, or related field.
• At least 3 years of onsite IT support experience, especially in pharmaceutical/life-science.
• Good knowledge of Windows OS, MS Office, and iOS.

Responsibilities

• Provide IT support for users at assigned sites.
• Image, install, configure, and maintain PCs, peripherals, and mobile devices.
• Resolve both hardware and software client questions and problems.

Skills

Windows OS

MS Office

iOS

Written communication

Verbal communication

Problem-solving

Customer service mindset

Learning new technologies

Education

Bachelor’s Degree in Information Technology or related field

Tools

Office 365

Excel macro

Linux

Windows Shell scripting

Job description

A leading biotechnology company in Somerset, NJ is seeking an IT Infrastructure Service Specialist to provide onsite technical support and ensure the reliability of its IT systems. Responsibilities include maintaining hardware, resolving user issues, and improving overall customer satisfaction. The ideal candidate holds a Bachelor’s degree in IT with at least 3 years of onsite experience, and possesses strong knowledge of Windows OS and communication skills. This role offers a comprehensive benefits package including medical coverage and 401(k) matching.