Onsite IT Support Technician — Hardware & Network Fix

Stefanini; Waterloo (IA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading IT staffing firm is seeking an IT Support Technician to provide hardware and software support services onsite. The role requires troubleshooting network connectivity, and the ideal candidate should have at least 2 years of experience along with a high school diploma, HP Certification, and proficiency in Microsoft Active Directory. Strong customer service skills and the ability to work flexibly in a changing environment are essential. The position involves labor-related duties like lifting up to 50 lbs while moving electronic equipment.

Qualifications

• 2+ years' experience in IT support.
• HP Certification is required.
• Must be able to lift up to 50 lbs when moving equipment.

Responsibilities

• Provide hardware/software support services to onsite clients.
• Implement virus detection and eradication procedures.
• Diagnose end-user system failures and implement repair solutions.
• Troubleshoot network devices to ensure connectivity.

Skills

Troubleshooting capability

Customer service

Teamwork

Flexibility

Education

High school diploma or equivalent

Tools

Microsoft Active Directory

Windows XP

Windows 7

Job description

A leading IT staffing firm is seeking an IT Support Technician to provide hardware and software support services onsite. The role requires troubleshooting network connectivity, and the ideal candidate should have at least 2 years of experience along with a high school diploma, HP Certification, and proficiency in Microsoft Active Directory. Strong customer service skills and the ability to work flexibly in a changing environment are essential. The position involves labor-related duties like lifting up to 50 lbs while moving electronic equipment.