On-Site IT & AV Support Technician

Raas Infotek; Tampa (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

A technology services provider is seeking an experienced IT Support technician to provide on-site technical assistance to users in Newark, DE. Responsibilities include troubleshooting hardware and software issues, managing asset inventory, and ensuring excellent customer service. Candidates should have a Bachelor’s degree or equivalent experience in IT. This role offers a dynamic work environment focused on technical support and collaboration.

Qualifications

• Bachelor's degree or equivalent industry experience; technical certifications or coursework in IT or AV technology is a plus.
• Proven experience providing IT support in an office environment.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Provide on-site technical support for hardware, software, and network connectivity issues.
• Manage asset inventory, keeping track of IT equipment.
• Troubleshoot and resolve common IT issues.

Skills

Technical support

Problem-solving

Customer service

Communication

Education

Bachelor’s degree or equivalent experience

Tools

ServiceNow

Audio and video equipment

Job description

A technology services provider is seeking an experienced IT Support technician to provide on-site technical assistance to users in Newark, DE. Responsibilities include troubleshooting hardware and software issues, managing asset inventory, and ensuring excellent customer service. Candidates should have a Bachelor’s degree or equivalent experience in IT. This role offers a dynamic work environment focused on technical support and collaboration.