Onsite IT Support Specialist — Contract to Hire

EPITEC; Rosemont (IL); On-site; USD 46,838 - 49,593; Full time

Job summary

A leading IT service provider is looking for an IT Support Specialist in Rosemont, IL. This contract position requires 2+ years of experience in desktop and mobile support. You will resolve incidents, assist with technical deployments, and provide support for meetings and IT inventory. Preferred qualifications include relevant certifications and a good understanding of networks and hardware troubleshooting.

Qualifications

• Minimum 2 years knowledge in IT technologies.
• Experience in Windows Desktop configuration and troubleshooting.
• General knowledge of Microsoft Office applications.

Responsibilities

• Analyze and resolve incident tickets.
• Support meetings with audio/visual assistance.
• Deploy technical solutions and document activities.

Skills

Desktop and mobile support experience

Hardware and Peripheral troubleshooting

Patience and effective communication

A+ or any Microsoft certification

WLAN Technologies

LAN Technologies

Active Directory support tools

Server operating systems

TCP/IP networking

Audio visual experience

Education

Bachelor’s degree (preferred)

Tools

Windows Desktop environment

Altiris

Symantec Endpoint Protection

BigFix

VPN

FortiClient

VDI

Job description

A leading IT service provider is looking for an IT Support Specialist in Rosemont, IL. This contract position requires 2+ years of experience in desktop and mobile support. You will resolve incidents, assist with technical deployments, and provide support for meetings and IT inventory. Preferred qualifications include relevant certifications and a good understanding of networks and hardware troubleshooting.