On-Site IT Support Engineer – Chicago

Viant Technology; Chicago (IL); On-site; USD 45,460 - 59,236; Full time

Benefits offered by this job

Fully paid health insurance

Paid parental leave

Unlimited PTO

Job summary

A leading ad tech company is seeking an on-site IT support specialist for their Chicago office. This role involves troubleshooting hardware, software, and network issues in both macOS and Windows environments. The ideal candidate will have 4–6 years of experience in IT support, possess strong communication skills, and be comfortable working independently. Employee benefits include fully paid health insurance, paid parental leave, and unlimited PTO, with a salary range of $33-43 per hour.

Qualifications

• 4–6 years of experience in IT support, desktop support, or systems support roles.
• Strong hands-on experience supporting macOS and Windows endpoints.
• Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, Wi-Fi).

Responsibilities

• Provide day-to-day IT support for the Chicago office.
• Troubleshoot hardware, software, and network issues.
• Assist with onboarding and offboarding, including device provisioning.

Skills

IT support experience

Troubleshooting skills

Communication skills

System support for macOS and Windows

Networking fundamentals

Tools

Microsoft Exchange

Office 365

Windows Server

Active Directory

Job description

A leading ad tech company is seeking an on-site IT support specialist for their Chicago office. This role involves troubleshooting hardware, software, and network issues in both macOS and Windows environments. The ideal candidate will have 4–6 years of experience in IT support, possess strong communication skills, and be comfortable working independently. Employee benefits include fully paid health insurance, paid parental leave, and unlimited PTO, with a salary range of $33-43 per hour.