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Benefits offered by this job
Fully paid health insurance
Paid parental leave
Unlimited PTO
Job summary
A leading ad tech company is seeking an on-site IT support specialist for their Chicago office. This role involves troubleshooting hardware, software, and network issues in both macOS and Windows environments. The ideal candidate will have 4–6 years of experience in IT support, possess strong communication skills, and be comfortable working independently. Employee benefits include fully paid health insurance, paid parental leave, and unlimited PTO, with a salary range of $33-43 per hour.
Qualifications
4–6 years of experience in IT support, desktop support, or systems support roles.
Strong hands-on experience supporting macOS and Windows endpoints.
Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, Wi-Fi).
Responsibilities
Provide day-to-day IT support for the Chicago office.
Troubleshoot hardware, software, and network issues.
Assist with onboarding and offboarding, including device provisioning.
Skills
IT support experience
Troubleshooting skills
Communication skills
System support for macOS and Windows
Networking fundamentals
Tools
Microsoft Exchange
Office 365
Windows Server
Active Directory
Job description
A leading ad tech company is seeking an on-site IT support specialist for their Chicago office. This role involves troubleshooting hardware, software, and network issues in both macOS and Windows environments. The ideal candidate will have 4–6 years of experience in IT support, possess strong communication skills, and be comfortable working independently. Employee benefits include fully paid health insurance, paid parental leave, and unlimited PTO, with a salary range of $33-43 per hour.