Onsite IT Support Specialist — 2-Month Contract

NextGen | GTA: A Kelly Telecom Company; Chicago (IL); On-site; USD 50,000 - 70,000; Part time

Job summary

A managed services provider is seeking a Desktop Support Technician for a 2-month contract in Chicago. The role requires interacting with clients to resolve technical issues and solving a variety of onsite technical problems related to network infrastructure and desktop systems. Applicants should have 2-5 years of experience in IT services and excellent customer service skills. Join this collaborative environment and help deliver individualized experiences to a diverse range of clients.

Qualifications

• 2-5 years of related work experience or an AA degree, technical training, or equivalent.
• Solid understanding of IT services and products.
• Excellent customer service skills.

Responsibilities

• Interact with clients to solve technical problems.
• Solve onsite technical issues related to network infrastructure and desktop systems.
• Adopt a consultative approach to troubleshooting.

Skills

IT services and products understanding

Customer service skills

Network troubleshooting skills

PC imaging and deployment

IMAC experience

Education

AA degree or equivalent combination of education and experience

Job description

A managed services provider is seeking a Desktop Support Technician for a 2-month contract in Chicago. The role requires interacting with clients to resolve technical issues and solving a variety of onsite technical problems related to network infrastructure and desktop systems. Applicants should have 2-5 years of experience in IT services and excellent customer service skills. Join this collaborative environment and help deliver individualized experiences to a diverse range of clients.