Onsite IT Support Specialist - 2+ Years (Windows/macOS/Linux)

Beacon Hill Staffing Group; Bellevue (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

Beacon Hill Staffing Group is seeking an onsite Desktop Support Technician in Bellevue, WA to provide tier 1-2 IT support, handling hardware, software, user accounts and common OS issues. You will work hands-on to resolve problems and restore service quickly.

Ideal candidates have 2-4+ years of experience, strong troubleshooting skills, and familiarity with ticketing tools like Jira or ServiceNow. Beacon Hill emphasizes equal opportunity employment and an inclusive team environment.

Qualifications

• 2-4+ years of onsite desktop or IT support tier 1-2 experience.
• Core troubleshooting and hands-on support for hardware, workstations, user accounts, and common Windows, macOS, and/or Linux issues.
• Ticketing experience (Jira, ServiceNow, or a comparable ticketing platform).

Skills

Desktop support

Troubleshooting

Ticketing experience

Tools

Jira

ServiceNow

Job description

Beacon Hill Staffing Group is seeking an onsite Desktop Support Technician in Bellevue, WA to provide tier 1-2 IT support, handling hardware, software, user accounts and common OS issues. You will work hands-on to resolve problems and restore service quickly.

Ideal candidates have 2-4+ years of experience, strong troubleshooting skills, and familiarity with ticketing tools like Jira or ServiceNow. Beacon Hill emphasizes equal opportunity employment and an inclusive team environment.