Onsite IT Support Intern: Summer in Bloomington

Maximus; BLOOMINGTON (MN); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Benefits eligible

Equipment provided

Academic credit potential

Job summary

Maximus invites you to join its Summer Internship as a Desktop Support Intern in Bloomington, MN. You will resolve employee helpdesk requests and gain exposure to corporate processes, government-facing projects, and cross-functional teams under guided supervision.

The role emphasizes Windows OS troubleshooting, PC imaging tasks, hardware support, and documenting issues in the ticketing system, with equipment and access provided for the internship period.

Qualifications

• High school diploma or GED required.
• 0–2 years of relevant professional experience preferred or equivalent.
• Currently enrolled at a 4-year college or university.
• Pursuing a major in Information Technology or a related field.

Responsibilities

• Resolve helpdesk requests from employees across the business.
• Provide Windows OS support and perform diagnostics.
• Perform PC builds using image deployment software for imaging tasks.
• Document, track, and monitor problems in the ticketing system.
• Identify, research, and resolve technical problems.
• Provide hardware support for PCs and laptops, including replacement/upgrades.
• Install, configure, maintain, and support computers, printers, scanners and related devices.
• Assist in maintaining software/workstation image management and deployment.

Skills

Customer service

Troubleshooting

Communication

Help desk

Education

High school diploma or GED

Enrolled in a 4-year college/university

Major in Information Technology or related field

Tools

Image deployment software

Ticketing system

Job description

Maximus invites you to join its Summer Internship as a Desktop Support Intern in Bloomington, MN. You will resolve employee helpdesk requests and gain exposure to corporate processes, government-facing projects, and cross-functional teams under guided supervision.

The role emphasizes Windows OS troubleshooting, PC imaging tasks, hardware support, and documenting issues in the ticketing system, with equipment and access provided for the internship period.