Onsite IT Support Engineer: Desktop, Networking & OS

AVASO Technology Solutions

Detroit (MI)

On-site

USD 55,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Competitive salary
Benefits package
Career growth opportunities

Job summary

A global IT solutions provider based in Michigan is hiring an Onsite Support Engineer to deliver technical support and troubleshooting assistance to end-users. Candidates should have over 2 years of Desktop Support experience along with strong technical skills in various operating systems. The position involves providing on-site and remote desktop support, handling hardware and software issues, and ensuring system security. This role offers opportunities for career growth and a competitive benefits package.

Qualifications

  • 2+ years of experience in Desktop Support or similar roles.
  • Strong experience with Windows OS, Mac OS, and Linux environments.
  • Experience with Active Directory for user management, group policies, and security.

Responsibilities

  • Provide on-site and remote desktop support for users.
  • Troubleshoot and resolve hardware, software, and network-related issues.
  • Install, configure, and maintain desktop systems, laptops, and peripherals.

Skills

Desktop Support
Windows OS
Mac OS
Linux
Active Directory
remote desktop tools
networking protocols
MS Office Suite
hardware diagnostics
system imaging
ITIL processes
communication skills
cloud-based applications

Education

CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)

Job description

A global IT solutions provider based in Michigan is hiring an Onsite Support Engineer to deliver technical support and troubleshooting assistance to end-users. Candidates should have over 2 years of Desktop Support experience along with strong technical skills in various operating systems. The position involves providing on-site and remote desktop support, handling hardware and software issues, and ensuring system security. This role offers opportunities for career growth and a competitive benefits package.
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