Temporary Onsite Field IT Support Engineer

Teceze; Wisconsin; Presencial; USD 50 000 - 70 000; Tempo integral

Resumo da oferta

A global IT solutions provider is seeking a Field IT Support Engineer (temporary) to provide onsite technical support, ensuring uninterrupted IT operations. Responsibilities include troubleshooting hardware/software issues, managing ticketing activities, and supporting users. Ideal candidates have L1/L2 IT support experience, strong knowledge of Windows OS, and good customer service skills. This role requires working onsite in Jackson, MN.

Qualificações

• 1–3 years of L1/L2 IT support experience preferred.
• Strong knowledge of Windows OS and M365.
• Experience with troubleshooting various hardware.

Responsabilidades

• Provide onsite L1/L2 IT support for all users.
• Troubleshoot issues related to desktops, laptops, and printers.
• Manage ticketing activities using ServiceNow.

Conhecimentos

L1/L2 IT support experience

Strong knowledge of Windows OS

Hands-on experience with ServiceNow

Hardware troubleshooting expertise

Good communication and customer service skills

Ability to work independently onsite

Descrição da oferta de emprego

A global IT solutions provider is seeking a Field IT Support Engineer (temporary) to provide onsite technical support, ensuring uninterrupted IT operations. Responsibilities include troubleshooting hardware/software issues, managing ticketing activities, and supporting users. Ideal candidates have L1/L2 IT support experience, strong knowledge of Windows OS, and good customer service skills. This role requires working onsite in Jackson, MN.