Temporary Onsite Field IT Support Engineer
TECEZE
14 days+
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Job summary
A global IT solutions provider is seeking a Field IT Support Engineer (temporary) to provide onsite technical support, ensuring uninterrupted IT operations. Responsibilities include troubleshooting hardware/software issues, managing ticketing activities, and supporting users. Ideal candidates have L1/L2 IT support experience, strong knowledge of Windows OS, and good customer service skills. This role requires working onsite in Jackson, MN.
Qualifications
- 1–3 years of L1/L2 IT support experience preferred.
- Strong knowledge of Windows OS and M365.
- Experience with troubleshooting various hardware.
Responsibilities
- Provide onsite L1/L2 IT support for all users.
- Troubleshoot issues related to desktops, laptops, and printers.
- Manage ticketing activities using ServiceNow.
Skills
L1/L2 IT support experience
Strong knowledge of Windows OS
Hands-on experience with ServiceNow
Hardware troubleshooting expertise
Good communication and customer service skills
Ability to work independently onsite
Job description
A global IT solutions provider is seeking a Field IT Support Engineer (temporary) to provide onsite technical support, ensuring uninterrupted IT operations. Responsibilities include troubleshooting hardware/software issues, managing ticketing activities, and supporting users. Ideal candidates have L1/L2 IT support experience, strong knowledge of Windows OS, and good customer service skills. This role requires working onsite in Jackson, MN.
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