Onsite IT Support Engineer 2 – Hardware & Procurement

BC Forward; Redmond (WA); On-site; USD 41,000 - 52,000; Full time

Job summary

BCforward is seeking a Support Engineer 2 to join our on-site team in Redmond, WA. The role focuses on studio IT support, hardware procurement, and inventory management to ensure reliable end-user support and efficient device lifecycle processes.

The ideal candidate has 3+ years of IT experience, including procurement, strong communication, and experience with Azure AD and Azure DevOps. Python scripting is required, with C# or PowerShell beneficial.

Qualifications

• 3+ years IT experience, including 2+ years in a procurement-focused role.
• Strong written and verbal communication skills.
• Experience with Microsoft services such as Azure Active Directory and Azure DevOps.
• Scripting capability in Python; familiarity with C# or PowerShell is beneficial.

Responsibilities

• Partner with Studio Management, Directors, and Leads to address studio IT needs.
• Execute PC hardware procurement, setup, imaging, deployment, and recycling.
• Field and resolve requests for IT services, repairs, upgrades, support, inquiries, and complaints.
• Manage studio inventory of PCs, peripherals, and spare parts.
• Handle user account lifecycle management.
• Provide IT support to internal teams and external partner teams engaged in game development.
• Collaborate with broader enterprise IT teams to apply best practices and resolve technical concerns.

Skills

IT experience

Procurement

Azure Active Directory

Azure DevOps

Python

C#

PowerShell

Communication skills

Game development experience

Operating systems

Job description

BCforward is seeking a Support Engineer 2 to join our on-site team in Redmond, WA. The role focuses on studio IT support, hardware procurement, and inventory management to ensure reliable end-user support and efficient device lifecycle processes.

The ideal candidate has 3+ years of IT experience, including procurement, strong communication, and experience with Azure AD and Azure DevOps. Python scripting is required, with C# or PowerShell beneficial.