Onsite IT Services & End-User Support Technician
Hempel Paints Kuwait Company W.L.L.
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Benefits offered by this job
Job summary
Hempel Paints Kuwait Company W.L.L. is seeking an IT Services & Support Technician to join our onsite team in Dallas, TX.
You will provide end-user support for laptops, desktops, mobiles, and peripherals, resolving Windows and Office 365 issues, and assisting with hardware repairs. The role emphasizes Active Directory, Entra ID, Intune, Exchange, and Microsoft 365 administration, plus basic networking and VPN support.
Qualifications
- 3–5 years of IT helpdesk or IT support experience
- Strong AD, Entra ID, Intune, Exchange and Microsoft 365 administration knowledge
- Familiarity with basic networking and hardware troubleshooting
Responsibilities
- Provide on-site end-user support for laptops, desktops, mobile devices, and peripherals
- Troubleshoot Windows OS, Office 365 apps, and hardware failures
- Manage Active Directory, Entra ID, Intune, and Exchange mailboxes
- Assist with VPN access, network connectivity, and basic LAN/WAN issues
- Maintain asset inventory and assist with device lifecycle
Skills
Education
Tools
Job description
Hempel Paints Kuwait Company W.L.L. is seeking an IT Services & Support Technician to join our onsite team in Dallas, TX.
You will provide end-user support for laptops, desktops, mobiles, and peripherals, resolving Windows and Office 365 issues, and assisting with hardware repairs. The role emphasizes Active Directory, Entra ID, Intune, Exchange, and Microsoft 365 administration, plus basic networking and VPN support.
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