Onsite IT Service Technician — Certifications Reimbursed

GovCIO; El Paso (TX); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Certification reimbursement

Job summary

GovCIO is hiring an IT Service Technician to provide onsite support in El Paso, TX. The role requires certificates within six months (A+, ITIL, HDI or equivalent) and cost reimbursement for certifications.

The technician will resolve technical problems, coordinate network/server maintenance, install patches via SCCM, and support remote users over VPN/Citrix. Travel and public trust clearance may be required.

Qualifications

• High School with 0-3 years (or commensurate experience).
• USCitizen requirement.
• High degree of technical proficiency.
• Excellent problem-solving skills and analytical abilities.

Responsibilities

• Provide onsite IT support for all onsite activities.
• Coordinate and perform operation/maintenance for networks/servers.
• Install, troubleshoot and maintain a wide range of products and equipment.
• Deliver services in technical support, software integration, and operations support.
• Provide on-site training of customer support personnel.

Skills

USCitizen

Problem solving

Technical proficiency

Education

High School Diploma or equivalent

Microsoft Operating Systems Certification

CompTIA Network+

CompTIA A+

CompTIA Server+

CompTIA Security+

Tools

SCCM Software Center

VPN

Citrix

Job description

GovCIO is hiring an IT Service Technician to provide onsite support in El Paso, TX. The role requires certificates within six months (A+, ITIL, HDI or equivalent) and cost reimbursement for certifications.

The technician will resolve technical problems, coordinate network/server maintenance, install patches via SCCM, and support remote users over VPN/Citrix. Travel and public trust clearance may be required.