Onsite IT & Operations Support Specialist

Samsara Inc.; San Francisco (CA); On-site; USD 43,000 - 72,000; Full time

Benefits offered by this job

Flexible working

Remote-friendly options

Development stipend

Health and parental leave

Job summary

Samsara Inc. is hiring an Onsite IT Specialist to join the IT Helpdesk team at our San Francisco headquarters. You will troubleshoot, provision devices, and manage access to keep teams online and productive.

This role requires in-office presence five days a week in San Francisco, with opportunities to improve workflows and collaborate on IT projects. The ideal candidate has 2+ years in help desk or technical support and 1+ year of onsite IT experience, plus solid communication skills and basic

Qualifications

• 2+ years of help desk or technical support experience.
• 1 year of onsite IT support experience.
• Strong verbal and written communication skills.

Responsibilities

• Resolve tech problems for users at the San Francisco HQ and remote colleagues.
• Manage a ticket queue and seek process improvements.
• Onboard new hires by provisioning laptops and peripherals and managing system access.
• Support hardware recovery and asset management; manage office endpoints.

Job description

Samsara Inc. is hiring an Onsite IT Specialist to join the IT Helpdesk team at our San Francisco headquarters. You will troubleshoot, provision devices, and manage access to keep teams online and productive.

This role requires in-office presence five days a week in San Francisco, with opportunities to improve workflows and collaborate on IT projects. The ideal candidate has 2+ years in help desk or technical support and 1+ year of onsite IT experience, plus solid communication skills and basic