Onsite IT Network & Systems Admin: Remote Support

Intelligent Technical Solutions; Dallas (TX); Hybrid; USD 52,000 - 59,000; Full time

Benefits offered by this job

Medical Insurance Plan

Dental & Vision

Life Insurance

Disability Coverage

Paid Time Off (starts at 15 days per

Maternity/Paternity Leave

Paid US Holiday

Retirement Plan

Salary Advancement/Loan

Health & Wellness Program

Company-paid training andcertifcation

Job summary

Intelligent Technical Solutions is seeking a Network Administrator to deliver on-site and remote IT support for diverse clients. You will troubleshoot workstation, printer, and business application issues, with emphasis on M365, Azure, and virtualization technologies.

The role requires strong customer service, problem-solving, and an ability to work in a fast-paced MSP environment. The position includes an on-call rotation and daily exposure to server, network, and security tasks, with

Qualifications

• Minimum of five years experience in IT support or similar role.
• Willing to work full-time on-site at company office or client sites.
• Experience troubleshooting Windows and Mac OS.
• Experience with Server 2016–2025.
• Experience with VMware and Hyper-V virtualization.
• Experience supporting M365 and Azure.
• Proficient in Microsoft Entra Admin Center.
• Proficient in Firewall rules, VLAN, APs and VPN tunnels.
• Active Network Certifications preferred.
• Valid driver's license, vehicle insurance, and access to a vehicle.

Responsibilities

• Resolve workstation OS issues with minimal assistance.
• Handle printer issues of various kinds.
• Resolve standard business application issues (Office, etc.).
• Address line-of-business apps like SAGE ERP and QuickBooks.
• M365 administration issues of any kind.
• Troubleshoot server issues of any kind.
• Troubleshoot networking issues of any kind.
• Serve as escalation point for technicians.
• Participate in an on-call rotation for after-hours and weekend support.

Skills

Windows troubleshooting

Mac OS troubleshooting

Networking

VLAN configuration

Firewall management

VPN management

M365 administration

Azure

VMware

Hyper-V

Entra Admin Center

On-site support

Tools

VMware

Hyper-V

M365

Azure

Entra Admin Center

Job description

Intelligent Technical Solutions is seeking a Network Administrator to deliver on-site and remote IT support for diverse clients. You will troubleshoot workstation, printer, and business application issues, with emphasis on M365, Azure, and virtualization technologies.

The role requires strong customer service, problem-solving, and an ability to work in a fast-paced MSP environment. The position includes an on-call rotation and daily exposure to server, network, and security tasks, with