Onsite IT Helpdesk Technician — Fast-Paced Support Pro

Marquee Staffing; Irvine (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Marquee Staffing is seeking an IT Helpdesk Technician in Irvine, CA. This on-site role focuses on hands-on desktop and end-user support, troubleshooting, and service delivery to empower users and maintain operational excellence.

The ideal candidate has 3+ years of experience with Windows and Mac, mobile device support, and familiarity with Intune MDM, AD, and networking fundamentals. Proactive communication and ticket documentation are essential.

Qualifications

• Associate degree or equivalent work experience.
• 3+ years of desktop and end-user support in a large organization.

Responsibilities

• Troubleshoot and resolve IT issues for end users.
• Provide on-site technical support across the organization.
• Assist with device provisioning and inventory management.
• Support conference room setups and audiovisual equipment.

Skills

Desktop support

Windows & Mac

Mobile devices support

Intune MDM

Active Directory

Networking fundamentals

Office 365/Outlook/Teams/Zoom

Printers & copiers support

Communication skills

Education

Associate degree in Computer Science or related field

Tools

Intune

Cisco AnyConnect VPN

Cisco WebEx

Job description

Marquee Staffing is seeking an IT Helpdesk Technician in Irvine, CA. This on-site role focuses on hands-on desktop and end-user support, troubleshooting, and service delivery to empower users and maintain operational excellence.

The ideal candidate has 3+ years of experience with Windows and Mac, mobile device support, and familiarity with Intune MDM, AD, and networking fundamentals. Proactive communication and ticket documentation are essential.