Onsite IT Field Technician — Windows & Mobile Support

Motion Recruitment; Beaumont (TX); On-site; USD 28,000 - 40,000; Full time

Job summary

Motion Recruitment is seeking an IT Field Support Technician in Vidor, TX (100 Old Hwy 90) to serve as the primary local IT resource for end-user support, device deployments, connectivity troubleshooting, and coordination with remote infrastructure, cybersecurity, and applications teams.

The ideal candidate will have hands-on experience supporting Windows 10 and 11, mobile devices, cellular connectivity, basic networking, and experience in manufacturing or industrial environments.

Qualifications

• Experience with Windows 10 and Windows 11 in a corporate environment.
• Deploying and troubleshooting mobile devices and cellular connectivity.
• APN configuration and cellular network troubleshooting.
• Networking basics: IP addressing, DNS, Wi‑Fi, connectivity.
• Domain-joined Windows devices and Active Directory experience.
• Strong documentation and user training skills.
• Onsite field work ability and independence.
• Strong communication and customer service skills.

Responsibilities

• Install and deploy SIM cards on 50+ devices.
• Configure APN and troubleshoot cellular coverage.
• Upgrade Windows 10 devices to Windows 11.
• Respond to incidents via ITSM platform.
• Provide onsite support for devices, software, OS, and MS 365.
• Configure workstations: IP, domain joins, software installs.
• Troubleshoot app, hardware, OS, and network issues.
• Support remote infrastructure teams.
• Coordinate IT activities with operations and vendors.
• Train users on devices and backup procedures.
• Create and maintain user guides and procedures.
• Support device backup and recovery activities.
• Perform other general IT field duties.

Skills

Windows 10/11 support

Mobile device config

APN configuration

Networking basics

Active Directory

Documentation & training

Onsite field work

Customer service

Tools

ITSM systems

Mobile Device Management

Microsoft 365

AD tools

Job description

Motion Recruitment is seeking an IT Field Support Technician in Vidor, TX (100 Old Hwy 90) to serve as the primary local IT resource for end-user support, device deployments, connectivity troubleshooting, and coordination with remote infrastructure, cybersecurity, and applications teams.

The ideal candidate will have hands-on experience supporting Windows 10 and 11, mobile devices, cellular connectivity, basic networking, and experience in manufacturing or industrial environments.