Onsite IT Field Technician - POS & Store Tech

vallartasupermarkets; Palmdale (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Vallarta Supermarkets is seeking an IT Field Technician to provide onsite support at store locations, focusing on POS systems, hardware, and store technology infrastructure. The role requires strong troubleshooting skills, excellent customer service, and the ability to work in a fast-paced retail environment.

Travel within the assigned area is extensive; candidate must maintain inventory and provide timely, high-quality service.

Qualifications

• 1–3 years IT support or field service experience.
• Strong troubleshooting skills across hardware, software, and networking.
• Basic understanding of POS systems, PBX/VOIP, and virtual server environments.

Responsibilities

• Provide onsite service and customer support during field visits or dispatches.
• Install, repair, and maintain store technology systems and equipment.
• Troubleshoot POS systems, networking, telephony, virtual servers, and printers.

Skills

Troubleshooting

Customer service

Communication

Inventory management

Travel readiness

Heavy lifting

POS systems

Networking basics

Vendor coordination

Education

1–3 years IT support

Tools

Encor POS

Aloha POS

PBX/VOIP

Virtual servers

Hobart scale

PCI inspection tools

Job description

Vallarta Supermarkets is seeking an IT Field Technician to provide onsite support at store locations, focusing on POS systems, hardware, and store technology infrastructure. The role requires strong troubleshooting skills, excellent customer service, and the ability to work in a fast-paced retail environment.

Travel within the assigned area is extensive; candidate must maintain inventory and provide timely, high-quality service.