Onsite IT Engineer – Client Networking & Server Specialist

Adams Brown Technology Specialists; Wichita (KS); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible work environment

Competitive pay

Paid time off

Job summary

Adams Brown Technology Specialists, LLC. seeks IT professionals with an entrepreneurial drive to support clients and grow with a fast-paced team. You will be proficient in server support, networking, and firewall management, and work with security tools to provide technical onsite support.

The role requires travel to client premises in Kansas and surrounding communities; strong communication and problem-solving skills are essential as you assist end-users and document resolutions.

Qualifications

• IT professionals with entrepreneurial drive supporting clients
• Proficient in server support, networking, and firewall management
• Experience with support software and security tools

Responsibilities

• Provides onsite desktop, laptop, server, and network problem management and resolution to clients
• Identify, document, troubleshoot, and escalate service requests
• Restore normal service operation while minimizing impact to end-users
• Provide installation and break/fix support including hardware troubleshooting

Skills

Server support

Networking

Firewall management

Onsite support

Customer service

Problem management

Documentation

Education

Bachelor’s degree in IT or related

Tools

ConnectWise Automate

WatchGuard

Datto backups

IT Glue

Job description

Adams Brown Technology Specialists, LLC. seeks IT professionals with an entrepreneurial drive to support clients and grow with a fast-paced team. You will be proficient in server support, networking, and firewall management, and work with security tools to provide technical onsite support.

The role requires travel to client premises in Kansas and surrounding communities; strong communication and problem-solving skills are essential as you assist end-users and document resolutions.