Onsite IT & AV Support Specialist (Contract → Perm)

Bravo Technical Resources Inc; Milwaukee (WI); On-site; USD 30,000 - 39,000; Full time

Job summary

Bravo Technical Resources Inc. is seeking a Desktop Support Analyst in Milwaukee, WI, on-site for a 3-month contract with potential for full-time conversion. You will provide hands-on IT and AV support, manage tickets, and help deploy hardware across locations.

The role requires 1–3 years of IT support, strong customer service, Windows 11, and Office 365 proficiency. AV setup experience and willingness to collaborate are preferred.

Qualifications

• Minimum 1–3 years of IT support or troubleshooting experience.
• Strong customer service skills and communication.
• Working knowledge of Windows 11 and Microsoft Office 365.

Responsibilities

• Set up and troubleshoot AV equipment for training sessions and meetings.
• Provide hands-on IT support to employees and resolve issues.
• Manage support tickets and coordinate with desktop teams.
• Support training sessions and ensure AV functionality.
• Assist imaging, configuring, and distributing hardware across locations.
• Maintain technical documentation and deliver proactive service.

Skills

Windows 11

Office 365

Customer service

Troubleshooting

Education

High school diploma

Tools

Microsoft Intune

Azure Active Directory

Active Directory

Job description

Bravo Technical Resources Inc. is seeking a Desktop Support Analyst in Milwaukee, WI, on-site for a 3-month contract with potential for full-time conversion. You will provide hands-on IT and AV support, manage tickets, and help deploy hardware across locations.

The role requires 1–3 years of IT support, strong customer service, Windows 11, and Office 365 proficiency. AV setup experience and willingness to collaborate are preferred.