Onsite HR Partner: Employee Experience & Engagement

Amazon Inc.; Port Reading (NJ); On-site; USD 51,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Parental leave

Job summary

Amazon Inc. is seeking an HR Partner for the North America Sort Center (NASC) PXT team in New Jersey. You will support HR operations, drive employee engagement, coach leaders, and use data-driven insights to improve the employee experience on-site.

You will work closely with PXT and Operations to execute standard HR processes, maintain documentation, and respond to employee inquiries with discretion in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent, or 2+ years of Amazon experience with 1-year human resources general experience or equivalent experience (e.g., operations, customer service, retail, manufacturing) experience
• Basic proficiency with Microsoft Office Suite (e.g., creating documents in Word, using basic spreadsheet functions in Excel, managing calendars/emails in Outlook).
• Ability to maintain confidentiality in handling sensitive information
• Experience communicating effectively with diverse audiences (e.g., explaining processes, addressing concerns, providing technical guidance)

Responsibilities

• Support a positive employee experience by executing key programs, reinforcing workplace standards, and partnering with PXT and Operations to create a culture where employees feel valued, heard, and supported.
• Execute standard work with consistent quality and timeliness, meeting established service level agreements (SLAs) and maintaining accurate documentation of HR processes and employee interactions.
• Provide frontline employee support by responding to inquiries, addressing concerns, and ensuring appropriate resolution or escalation of employee matters. Handle sensitive information with discretion and professionalism.
• Assist in running and monitoring feedback channels such as roundtables, floor walks, and employee engagement activities. Support issue tracking and follow-up, partnering with senior PXT team members to drive resolutions and improvements in employee experience.
• Coach frontline leaders on behaviors that impact engagement and retention. Reinforce expectations and guide leaders in selecting and effectively utilizing available tools to improve team communication, recognition, and performance conversations.
• Support the execution of site-level engagement, communication, and culture-building initiatives. Coordinate logistics, gather feedback, and monitor effectiveness.
• Learn to track and summarize PXT-related data (e.g., attrition/attendance trends, hiring data, employee sentiment). Help prepare insights for site reviews or team discussions.
• Promote the use of self-service tools to resolve routine employee and manager questions. Help identify recurring gaps and elevate opportunities to improve tool usability or adoption.

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Job description

Amazon Inc. is seeking an HR Partner for the North America Sort Center (NASC) PXT team in New Jersey. You will support HR operations, drive employee engagement, coach leaders, and use data-driven insights to improve the employee experience on-site.

You will work closely with PXT and Operations to execute standard HR processes, maintain documentation, and respond to employee inquiries with discretion in a fast-paced environment.