Onsite HR Partner: Engagement & Leadership Support

Amazon; Town of Granville (NY); On-site; USD 62,000 - 90,000; Full time

Job summary

Amazon in the United States (NY) seeks an HR Partner within the PXT organization to drive employee experience, engagement, and leadership development across rural delivery operations. You’ll implement standard HR practices, coach leaders, and use data to improve initiatives, with an emphasis on partnership and customer-centric service.

Onsite at Amazon facilities, this role requires travel up to 50% to support sites in NY and beyond.

Qualifications

• Experience handling confidential information.
• Bachelor's degree.
• Proficiency with Microsoft Office Suite.
• Experience communicating effectively with diverse audiences.

Responsibilities

• Support a positive employee experience by executing key programs, reinforcing workplace standards, and partnering with PXT and Operations to create a culture where employees feel valued, heard, and supported.
• Execute standard work with consistent quality and timeliness, meeting established SLAs and maintaining accurate documentation of HR processes and employee interactions.
• Provide frontline employee support by responding to inquiries, addressing concerns, and ensuring appropriate resolution or escalation of employee matters. Handle sensitive information with discretion and professionalism.
• Assist in running and monitoring feedback channels such as roundtables, floor walks, and employee engagement activities. Support issue tracking and follow‑up, partnering with senior PXT team members to drive resolutions and improvements in employee experience.
• Coach frontline leaders on behaviors that impact engagement and retention. Reinforce expectations and guide leaders in selecting and effectively utilizing available tools to improve team communication, recognition, and performance conversations.
• Support the execution of site‑level engagement, communication, and culture‑building initiatives. Coordinate logistics, gather feedback, and monitor effectiveness.
• Learn to track and summarize PXT‑related data (e.g., attrition/attendance trends, hiring data, employee sentiment). Help prepare insights for site reviews or team discussions.
• Promote the use of self‑service tools to resolve routine employee and manager questions. Help identify recurring gaps and elevate opportunities to improve tool usability or adoption.

Skills

Experience handling confidential info

Experience communicating effectively

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Amazon in the United States (NY) seeks an HR Partner within the PXT organization to drive employee experience, engagement, and leadership development across rural delivery operations. You’ll implement standard HR practices, coach leaders, and use data to improve initiatives, with an emphasis on partnership and customer-centric service.

Onsite at Amazon facilities, this role requires travel up to 50% to support sites in NY and beyond.