Onsite HOA Assistant Manager

Associa; Arlington (VA); On-site; USD 43,000 - 47,000; Full time

Job summary

Associa in Arlington, VA is seeking an Assistant General Manager to support its condominium community. This onsite role acts as the liaison among the General Manager, homeowners, the Board, and the association staff, assisting with office, admin tasks, scheduling, and project coordination.

The role emphasizes team collaboration, customer service, and effective communication. Daily duties include supporting board policy implementation, coordinating meetings, handling inquiries, processing

Qualifications

• High school diploma or GED is required.
• 2+ years of community association experience preferred.
• Strong communication and conflict-resolution skills.
• Proactive, organized, and able to manage multiple tasks.

Responsibilities

• Assist General Manager with policy implementation.
• Meet and greet homeowners, residents, Board members, and vendors.
• Respond to inquiries in person, by phone, and email.
• Issue HOA violation letters.
• Assist with maintenance requests and coordinate vendors.
• Prepare board packages and schedule monthly/annual meetings.
• Create weekly communications to homeowners.
• Assist with architectural review forms.
• Assist with other projects as assigned.

Skills

Customer service

Team collaboration

Communication skills

Project management

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Associa in Arlington, VA is seeking an Assistant General Manager to support its condominium community. This onsite role acts as the liaison among the General Manager, homeowners, the Board, and the association staff, assisting with office, admin tasks, scheduling, and project coordination.

The role emphasizes team collaboration, customer service, and effective communication. Daily duties include supporting board policy implementation, coordinating meetings, handling inquiries, processing