Onsite Healthcare Intake Clerk — Fast-Paced Admin

Jobtome; Universal City (TX); Presencial; USD 22.000 - 40.000; Tempo integral

Benefícios oferecidos por esta vaga

Comprehensive benefits package

Incentive and recognition programs

401(k) contribution

Resumo da vaga

Optum is seeking a Senior Clerk to serve as the first point of contact for the home health agency. This onsite role involves answering calls, entering patient data into EMR, and coordinating with back-office staff to ensure accurate referrals and authorizations.

The position is full-time, Monday through Friday, 8:00 am - 5:00 pm CST, with occasional overtime. Training will be provided by a senior lead, followed by on-the-job training.

Qualificações

• High School Diploma / GED or equivalent years of work experience.
• Must be 18 years of age or older.
• 1+ years of experience in healthcare, medical office, or home health back-office administrative duties.
• 1+ years of experience with Microsoft Word and Microsoft Excel processing software.
• Ability to work onsite at 19500 W Interstate, San Antonio, TX.
• Full-time schedule Mon-Fri, 8:00 am - 5:00 pm CST, with possible overtime.

Responsabilidades

• Answer inbound/outbound calls and provide accurate, satisfactory answers.
• Assist with referrals, authorizations, and patient data entry in EMR.
• Manage TIGER CONNECT messages and distribute to appropriate staff.
• Verify patient information and coordinate first visit scheduling.
• Perform general clerical duties (phone, copying, faxing, filing).
• Train new employees for the home health receptionist role and provide refreshers.

Conhecimentos

Customer service

Phone etiquette

Communication

Formação

High School Diploma / GED

Ferramentas

Microsoft Word

Microsoft Excel

Tiger Connect

EMR

Descrição da vaga

Optum is seeking a Senior Clerk to serve as the first point of contact for the home health agency. This onsite role involves answering calls, entering patient data into EMR, and coordinating with back-office staff to ensure accurate referrals and authorizations.

The position is full-time, Monday through Friday, 8:00 am - 5:00 pm CST, with occasional overtime. Training will be provided by a senior lead, followed by on-the-job training.