Senior Healthcare Intake Clerk – Onsite Front Desk

Jobtome; Converse (IN); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Benefits package

401k contribution

Equity stock purchase

Job summary

Optum in San Antonio, TX is seeking a Senior Clerk to serve as the first point of contact for the home health agency, handling calls, data entry into EMR, and referral processing with accuracy and courteous service.

Training will begin with 1:1 guidance from a senior lead, followed by on-the-job training during 8:00 am–5:00 pm CST, Monday–Friday, with potential overtime. The role requires onsite work at 19500 W Interstate.

Qualifications

• High School Diploma or GED required.
• 1+ years in healthcare/medical office back office admin duties.
• Proficient in MS Word and Excel; able to learn EMR systems.
• Excellent English communication and strong customer service skills.

Responsibilities

• Answer inbound calls promptly; refer issues to back office staff.
• Enter patient information into EMR and manage referrals.
• Handle TIGER CONNECT messages and distribute to the correct branch.
• Support intake with reviewing and entering new referrals.
• Perform general clerical duties and maintain confidentiality.

Skills

MS Word

MS Excel

English proficiency

Customer service

Education

High School Diploma / GED

Tools

EMR system

Job description

Optum in San Antonio, TX is seeking a Senior Clerk to serve as the first point of contact for the home health agency, handling calls, data entry into EMR, and referral processing with accuracy and courteous service.

Training will begin with 1:1 guidance from a senior lead, followed by on-the-job training during 8:00 am–5:00 pm CST, Monday–Friday, with potential overtime. The role requires onsite work at 19500 W Interstate.