Onsite Patient Services & Intake Specialist

Jobtome

Seguin (TX)

On-site

USD 22,000 - 40,000

Full time

6 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Optum is hiring an on-site Senior Clerk in San Antonio, TX. The role requires excellent customer service, detail orientation, and experience with EMR and referral processing. You will handle inbound calls, verify patient data, and assist the intake team while maintaining professional communication standards.

The position runs Monday–Friday, 8:00 am–5:00 pm CST, with possible overtime. Training starts with senior-led sessions and continues on-the-job to ensure accurate patient records and

Qualifications

High School Diploma or GED or equivalent work experience.
Minimum 18 years old and able to work onsite in San Antonio, TX.
1+ year healthcare admin or back-office experience.
1+ year MS Word/Excel processing software experience.
Ability to work onsite at 19500 W Interstate, San Antonio, TX and extended hours as needed.

Responsibilities

Answer inbound/outbound calls and provide satisfactory responses.
Verify and record client information, insurance, and demographics.
Process referrals and enter data into EMR accurately.
Coordinate with intake staff and distribute messages via TIGER CONNECT.
Review authorizations and ensure proper documentation in EMR.
Support training for new employees and maintain professional customer service.

Skills

Customer service

Attention to detail

Communication skills

Phone etiquette

Education

High School Diploma / GED

Tools

EMR

TIGER CONNECT

eCW

NaviHealth

Avality

EPRG

Trucare

Waystar

UHC

Job description

The position runs Monday–Friday, 8:00 am–5:00 pm CST, with possible overtime. Training starts with senior-led sessions and continues on-the-job to ensure accurate patient records and

Get your free, confidential resume review.

or drag and drop your file here.