Onsite Guest Experience Specialist

Tailored Management; South San Francisco (CA); On-site; USD 38,000 - 53,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short-Term Disability

Long-Term Disability

Life & AD&D Insurance

Critical Illness Insurance

Accident Insurance

Employee Assistance Program (EAP)

Weekly Pay

Job summary

Tailored Management is hiring a Hospitality Ambassador in South San Francisco, onsite location 1 DNA Way. This 12+ month contract role requires attending bi-weekly meetings and safety certifications, with a schedule of 7:00 AM–4:00 PM or 8:00 AM–5:00 PM, fully onsite.

The role focuses on front desk operations, visitor management, and guest services, offering weekly pay and comprehensive benefits including medical, dental, and vision insurance.

Qualifications

• Bachelor's degree in any field.
• 3–4+ years in corporate hospitality or luxury service.
• Strong proficiency in MS Office and Google Suite.
• Valid CA driver's license.

Responsibilities

• Front Desk / Lobby Operations: serve as the main contact for employees and visitors; provide professional service with a hospitality mindset; handle inquiries promptly.
• Security & Access Management: collaborate with Security to protect people/assets; manage visitor check-in, badges, and host notifications.
• Guest & Service Coordination: manage vendor deliveries, VIP requests, call center support, and program/operations support; handle lobby amenities and transportation cards.
• Logistics & Additional Duties: support gnExpress, maintain lobby supplies, participate in projects and process improvements.

Skills

Exceptional customer service

Hospitality mindset

Strong communication

Interpersonal skills

Discretion with confidential info

Adaptability

Education

Bachelor's degree (any field)

Tools

MS Office

Google Suite

Job description

Tailored Management is hiring a Hospitality Ambassador in South San Francisco, onsite location 1 DNA Way. This 12+ month contract role requires attending bi-weekly meetings and safety certifications, with a schedule of 7:00 AM–4:00 PM or 8:00 AM–5:00 PM, fully onsite.

The role focuses on front desk operations, visitor management, and guest services, offering weekly pay and comprehensive benefits including medical, dental, and vision insurance.