Onsite Gaming Device Field Technician

LNW Gaming, Inc.(KAC); Nevada; Hybrid; USD 34,000 - 48,000; Full time

Job summary

Light & Wonder is seeking a proactive Field Service Technician to install, maintain and troubleshoot our gaming systems at customer sites across the region. You will perform preventative maintenance on electronic gaming machines and related equipment, verify operations through diagnostics, and document all service activities.

The role requires basic electronics knowledge, the ability to read schematics, and a willingness to travel, including overnight stays.

Qualifications

• High school diploma or equivalent; electronics training is a plus.
• One year of experience with assembly, testing, and repair of electronic gaming devices, or six months experience plus gaming school.
• Ability to perform basic troubleshooting down to the assembly level.
• Basic knowledge of electricity, electronics, and mechanics of gaming devices.
• Basic understanding of network communication and troubleshooting.
• Able to lift 50 lbs regularly and climb ladders.
• Familiarity with PC operation, Outlook/Word/Excel; reading schematics.
• Willing to travel with possible overnight stays.

Responsibilities

• Perform preventative maintenance on EGMs, ETGs, and related equipment per standards and specs.
• Verify proper operations of EGMs/ETGs via diagnostics, software settings, and functional testing.
• Navigate Management Terminal to check EGM status daily.
• Assemble and prepare accessories for installations per change order.
• Complete accurate incident reports and maintenance logs.
• Adhere to field service standards, safety rules, and tool upkeep.
• Stay current with Light & Wonder advisories and training; coordinate with management.

Skills

Electronics repair

Troubleshooting

Electrical knowledge

Network troubleshooting

Reading schematics

PC skills

Travel willingness

Physical stamina

Ladder safety

Problem-solving

Education

High school diploma or equivalent

Electronics training/certification

Job description

Light & Wonder is seeking a proactive Field Service Technician to install, maintain and troubleshoot our gaming systems at customer sites across the region. You will perform preventative maintenance on electronic gaming machines and related equipment, verify operations through diagnostics, and document all service activities.

The role requires basic electronics knowledge, the ability to read schematics, and a willingness to travel, including overnight stays.