Gaming Devices Field Service Technician

Light & Wonder; Carson City (NV); On-site; USD 40,000 - 65,000; Full time

Job summary

Light & Wonder is seeking a skilled Field Service Technician to install, maintain, and troubleshoot electronic gaming devices at customer sites. You will run diagnostics, verify status, and ensure proper operation of EGMs and ETGs.

The role requires physical ability to lift and move equipment, travel, and maintain detailed records. A high school diploma and electronics training are preferred, with a valid driver’s license and gaming license eligibility.

Qualifications

• Must be at least 21 years of age with valid driver’s license and able to obtain gaming licenses as required.
• One year experience in assembly, testing, and repair of electronic gaming devices, or six months + related gaming school.
• Basic troubleshooting to isolate problems to assembly level.
• Knowledge of electricity, electronics, and mechanics of gaming devices.

Responsibilities

• Perform preventative maintenance on EGMs and ETGs and other equipment per Gaming Commission standards.
• Ensure proper operation of EGMs/ETGs via diagnostics, software settings, and testing.
• Navigate Management Terminal daily to verify EGM status.
• Assemble and prepare accessories for installations per change order.
• Complete accurate incident reports and maintenance logs.

Skills

Electrical troubleshooting

Electronic devices

Customer relations

PC operation

Reading schematics

Teamwork

Education

High school diploma or equivalent

College level electronics training helpful

Tools

Basic hand tools

Job description

Light & Wonder is seeking a skilled Field Service Technician to install, maintain, and troubleshoot electronic gaming devices at customer sites. You will run diagnostics, verify status, and ensure proper operation of EGMs and ETGs.

The role requires physical ability to lift and move equipment, travel, and maintain detailed records. A high school diploma and electronics training are preferred, with a valid driver’s license and gaming license eligibility.