Field Service Technician I - Gaming Hardware

Light & Wonder; Reno (NV); On-site; USD 40,000 - 65,000; Full time

Job summary

Light & Wonder seeks a Field Service Technician to install, troubleshoot, and service gaming products at customer sites. The role requires basic electronics knowledge, 1 year of electrical experience, a valid driver’s license, and the ability to obtain a gaming card.

You will manage parts inventory and support other technicians in the field. Travel is required; candidates should be capable of lifting up to 60 lbs and working flexible shifts, including nights and weekends.

Qualifications

• Basic electronics understanding and at least 1 year of electrical/electronics experience.
• 1–3 years related field experience preferred.
• Valid Driver’s License required.
• Valid gaming card or ability to obtain one is required.

Responsibilities

• Move, load, unload, and transport L&W products to customer sites.
• Install, setup, troubleshoot, configure, and PM EGMs, PTG, ETG, and utilities.
• Maintain and track part inventory.
• Learn L&W gaming products, operation theory, and repair procedures.
• Use Service Max and Zinc to manage tickets and questions.

Skills

Electronics basics

Troubleshooting

Driver's license

Communication

Safety awareness

Education

High School Diploma/GED

Technical/Military Training

Tools

ServiceMax

Zinc

Job description

Light & Wonder seeks a Field Service Technician to install, troubleshoot, and service gaming products at customer sites. The role requires basic electronics knowledge, 1 year of electrical experience, a valid driver’s license, and the ability to obtain a gaming card.

You will manage parts inventory and support other technicians in the field. Travel is required; candidates should be capable of lifting up to 60 lbs and working flexible shifts, including nights and weekends.